Privacy policy

Last updated: September 5, 2026

SenseUni Labs. ("SenseUni," "we," "us," or "our") operates this website to provide information about YEPZI smart coolers, SenseUni Vision AI technology, and related business-to-business products and services, and to receive project, support, partnership, media, and other business inquiries. This website is not currently used to complete consumer purchases or accept online payments.

This Privacy Policy explains what personal information we collect through this website, how we use and disclose it, and the choices that may be available to you. It applies to visitors, prospective customers, business contacts, partners, suppliers, and other people who communicate with us through the website.

Information We Collect

Information you provide

We collect information that you choose to provide when you request a quote, use a contact form, email us, or otherwise communicate with us. This may include:

  • your name, business email address, telephone number, company, and country or region;
  • your area of interest, estimated quantity, target timeline, deployment environment, and other project requirements;
  • the content of your message and any subsequent business communications; and
  • information you provide in connection with a partnership, support, media, supplier, or other business inquiry.

Information collected automatically

When you visit the website, we and our service providers may automatically collect technical and usage information, such as your IP address, approximate location derived from your IP address, browser and device type, operating system, referring page, pages viewed, timestamps, cookie identifiers, and security or diagnostic logs.

Information from other sources

We may receive business contact information from our affiliates, distributors, integration partners, event organizers, professional networks, or publicly available business sources, where permitted by law.

How We Use Personal Information

We may use personal information to:

  • respond to inquiries and communicate with you;
  • evaluate project requirements, prepare quotations, arrange demonstrations or pilots, and support potential or existing business relationships;
  • provide technical, product, integration, warranty, or operational support;
  • operate, secure, troubleshoot, analyze, and improve the website and our services;
  • prevent misuse, fraud, security incidents, or other harmful activity;
  • send business or marketing communications where you request them, consent to them, or where otherwise permitted by law;
  • comply with legal obligations, enforce our terms and agreements, and establish or defend legal claims; and
  • support a corporate transaction, such as a reorganization, financing, merger, or sale of assets.

Legal Bases for Processing

Where laws such as the UK GDPR or EU GDPR apply, we process personal information as necessary to take steps at your request before entering into a contract or to perform a contract, for our legitimate interests in operating and protecting our business and responding to business inquiries, with your consent where required, and to comply with legal obligations. You may withdraw consent at any time, but this does not affect processing that occurred before withdrawal.

Cookies and Similar Technologies

The website is hosted on Shopify. Shopify and other service providers may use cookies and similar technologies that are necessary to operate the website, maintain security, remember preferences, and understand site performance. Optional analytics or marketing technologies will be used only when configured and, where required, after obtaining your consent. You can manage cookies through your browser and any privacy controls presented on the website. Blocking necessary cookies may affect site functionality.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients, only as reasonably necessary for the purposes described above:

  • Shopify and website service providers that host, secure, maintain, or support the website;
  • business service providers that provide email, cloud hosting, communications, analytics, customer support, professional, or information-security services;
  • affiliates and business partners, including relevant distributors, manufacturers, payment or integration partners, when needed to evaluate or deliver a project and consistent with your request;
  • professional advisers and authorities when reasonably necessary to obtain advice, comply with law, respond to lawful requests, protect rights and safety, or address disputes; and
  • transaction participants in connection with a proposed or completed financing, reorganization, merger, acquisition, or transfer of assets.

We do not sell personal information for money. If our practices change in a way that creates additional rights under applicable law, we will update this Policy and provide the required choices.

Shopify

Shopify provides the platform that hosts this website and may process device, usage, cookie, and information submitted through the website to provide and secure its services. Shopify may process information in countries other than your own. For more information about Shopify's processing and available choices, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

International Data Transfers

SenseUni operates internationally, and our service providers, affiliates, and project partners may be located in countries other than the country where you live. When required by applicable law, we use appropriate safeguards for international transfers of personal information.

Retention

We retain personal information for as long as reasonably necessary to respond to an inquiry, maintain a business relationship, provide support, protect the website, comply with legal or accounting obligations, resolve disputes, and enforce agreements. Retention periods vary according to the nature of the information, the purpose for which it was collected, and applicable legal requirements. We delete or de-identify information when it is no longer reasonably required, subject to lawful backup and recordkeeping needs.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not submit passwords, payment card details, sensitive personal information, or confidential technical materials through a general website form.

Your Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information; to object to or restrict certain processing; to withdraw consent; and to appeal or complain to a data protection authority. You may also opt out of marketing email by using the unsubscribe method in the message or by contacting us.

To exercise a privacy right, email info@senseuni.ai. Please describe your request and the relationship or inquiry through which you interacted with us. We may need to verify your identity or authority before completing a request. We will not discriminate against you for exercising an applicable privacy right.

Children

The website is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children through this website. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

Third-Party Links

The website may link to social media services or other third-party websites. Those services operate under their own privacy notices and terms. We are not responsible for their content, security, or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the website, our practices, or applicable requirements. We will post the revised version here and update the date above. Where required by law, we will provide additional notice.

Contact Us

If you have questions about this Privacy Policy or our handling of personal information, or wish to exercise a privacy right, contact:

SenseUni Labs.
Email: info@senseuni.ai